Articles
List of 2 letter country codes. AF - Afghanistan AX - Aland Islands AL - Albania DZ - Algeria...
Browsers are saying that something is not trustedThe Root Certificates and/or Intermediate Certificate(s) may not be installed correctly. This...
Do I need to install all the certificates that I received?Yes, if you do not install all the certificates that you have from us, then you will receive a...
Do I need to install the new certificate you send me?Yes, the dates are hard-coded into the certificate, so for the site to present the correct...
Having difficulties with Plesk certificate installation ?There are a few things to consider if you are having difficulties with the installation of a...
How do I convert .crt file to .pem file?Question: How do I convert .crt file to .pem file(s)?Answer: -> openssl x509 -in input.crt -out...
How do I export, as a pfx file, my Certificate and Private Key from Apache?In order to export the Certificate, Private Key and any intermediate certificate as a pfx file...
I am being told that my Certificate/Key is invalid, what can cause this?There may not be a corresponding 'private key' or 'pending request' or the key that is found is...
I get 'The Page Cannot Be Displayed' when going to the HTTPS pageThis error can be caused by the following reasons:1.) The file doesn't exist in the https...
I have accidentally deleted or lost my Private KeyFirst check your backups and see if you can re-install the "private key". If you don't know how...
I have changed my server, or moved to a different provider, how do I move the certificate?If you are moving servers or providers, you will need to get the certificate and private key from...
Plesk - I receive a wrong certificate when I open any domain via HTTPSI receive a wrong certificate when I open any domain via HTTPS. I added the certificate under...
SSH - What is it and how do I use it?SSH is not a product we offer, but we can provide links to external resources.Click to find the...
Web Server Migration of an SSL CertThe certificate is not bound to the IP address, but to the domain name......unless the IP...
What do I need to provide for a certificate re-issue?You will need a new CSR.You can then reissue from the customer control panel.
What does the Warranty actually mean?We believe it is important to protect the end user. If we were to issue a certificate in error to...
What is a Fully Qualified Domain Name?A Fully Qualified Domain Name is also called the 'Domain Name' or 'Common Name'.During the...
What is a Private Key? What is a Public Key?Public key cryptography is a form of cryptography which generally allows users to communicate...
What is a passphrase and how can i change the passphrase on my private key file?A passphrase is a word or phrase that protects private key files. It prevents unauthorized users...
What is an 'Intermediate' certificate?An intermediate certificate is the certificate, or certificates, that go between your site...
Why does the secure part of the website say the name on the security certificate is invalid or does not match the name of the site?There are a few possible reasons for this:1) The certificate has a Common Name (CN) of...
Why is there a need for extended validation certificates?Because there are no generally accepted standards for verifying the organizational information...