I have changed my server, or moved to a different provider, how do I move the certificate?

If you are moving servers or providers, you will need to get the certificate and private key from the old server or provider.

Contact your old server administrator and ask them to provide you with an exported copy of the certificate and private key.
You can then use this to install your SSL certificate onto your new server or send on to your new host.

If you do not get the Private Key with your certificate from the old server/provider, you will not be able to install the certificate and activate SSL for your site.

Please Note: We do not hold the Private Key, this is kept on your server

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

What does the Warranty actually mean?

We believe it is important to protect the end user. If we were to issue a certificate in error to...

Why does the secure part of the website say the name on the security certificate is invalid or does not match the name of the site?

There are a few possible reasons for this:1) The certificate has a Common Name (CN) of...

The CSR cannot be decoded or is invalid

CSR is possibly missing one or more required fields.The CSR must contain a minimum of the...

I have accidentally deleted or lost my Private Key

First check your backups and see if you can re-install the "private key". If you don't know how...

I only want a trial certificate, why do you validate those applications?

Your trial certificate is a fully-functional SSL Certificate, with exactly the same browser...