First check your backups and see if you can re-install the "private key".
If you don't know how to re-install the key from your backups, then contact your systems administrator.
Failing that, contact your web server software vendor for technical support.
The only alternative course of action available is a re-issuance of the certificate following the re-submitting of a replacement CSR.
To re-submit a CSR please login to your account and select the reissue certificate option.
- 1 Users Found This Useful
What does the Warranty actually mean?
We believe it is important to protect the end user. If we were to issue a certificate in error to...
Why does the secure part of the website say the name on the security certificate is invalid or does not match the name of the site?
There are a few possible reasons for this:1) The certificate has a Common Name (CN) of...
The CSR cannot be decoded or is invalid
CSR is possibly missing one or more required fields.The CSR must contain a minimum of the...
I have changed my server, or moved to a different provider, how do I move the certificate?
If you are moving servers or providers, you will need to get the certificate and private key from...
I only want a trial certificate, why do you validate those applications?
Your trial certificate is a fully-functional SSL Certificate, with exactly the same browser...