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How can I access raw access logs?You can access the raw apache logs in 2 ways: 1. Download a tar.gz of the logs via your Cpanel...
How can I download a backup of my site?Please login to your control panel and create a full backup. This may take a few minutes to...
How do I access cPanel?You can access cPanel either by going into your client area, selecting your hosting account, and...
How do I restart my Java context?Restarting your java context Our java hosting servers have 2 different java environments, some...
How do I use Cron Jobs (Scheduled Task)Setting up a Cron Job Login to CPanel Hosting Control Panel and click on...
How do I use MySQL databases?Firstly, you will need a user to access this database. Log into your cPanel...
I need information on PerlPerl is located at: /usr/bin/perl If you are getting 500 internal server errors, please...
Using CloudFlare CDNWhat is CloudFlare? CloudFlare is a performance CDN and security service that we provide to...
What are some account basics?We'll explain some basic procedures and steps to use your account. Username and Passwords:...
Where do I upload my website files?Your account has both non-web accessible space and of course your web accessible space. Your user...
Why can't I log into my cpanel or webmail?The control panel runs on port 2082 so if you are behind a firewall or proxy server you might...