Connecting iPhone to an Exchange Account

2007 Platform - Setting up Hosted Exchange on an iPhone version 3

Follow this procedure to setup Hosted Exchange onto an Apple iPhone version 3.

Before you begin:

  • Apple iPhone (version 3) or iPod Touch only


To add an Exchange account to your iPhone or iPod touch, tap Settings, then Mail, Contacts, Calendars, then Add Account, then Microsoft Exchange.
Note: you can configure only one Exchange account per device..

On the next screen, enter the following details
Email: Your complete email address (e.g
Domain: sl (If it fails verification, remove this from the setup)
Username: john.smith#examp: this will 20 characters of your email address, replacing the at symbol (@) with a hash symbol (#) and also if the 20th character of your email ends in a dot (.) then it gets replaced by a underscore (_) symbol.)
Password: The password for your exchange account
Description: This can be anything you like

Your iPhone (or iPod touch) will now try to locate your Exchange server using Microsoft's Autodiscovery service. If the server cannot be located a screen will appear which will allow you to enter your mail server. In the Server field enter

Your iPhone or iPod touch will try to create a secure (SSL) connection to the Exchange server. If it cannot do this, it will try a non-SSL connection.

To override the SSL setting, go into Settings, then Mail, Contacts, Calendars, select your Exchange account, tap Account Info, then toggle the Use SSL slider. After successfully making a connection to the Exchange server, you may be prompted to change your device passcode to match whatever policies may have been set on the server.Choose which type(s) of data you would like to synchronize: Mail, Contacts, and Calendars.
Note: by default, only 3 days' worth of email is synchronized. To synchronize more, go into Settings, then Mail, Contacts, Calendars, select your Exchange account, and tap on Mail days to sync.

Note: After configuring an Exchange ActiveSync account, all existing contact and calendar information on the iPhone or iPod touch is overwritten. Additionally, iTunes no longer syncs contacts and calendars with your desktop computer. You can still sync your iPhone or iPod touch wirelessly with MobileMe services.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Getting Started with Exchange

Checking and changing your domain MX Records to point to your Hosted Exchange 2007 Server You or...

Sharepoint services

Adding a new user to an existing organisation and assigning Exchange 2007 service to that user...