Articles

 Are my documents secure?

We take the issue of confidentiality very seriously. All documentation received is kept securely;...

 How do I send you my documentation?

We are happy to accept documentation via email, fax or post:Email: docs@comodo.com (Accepted...

 How long will it take to issue my certificate?

Domain Validated SSL Certs can be inssued in minutes. Organizational Validated Certificates will...

 I have ordered a certificate from you before. Do I need to send my documentation again?

If you order subsequent certificates, through your existing account, we don't need you to...

 My domain is registered with, and the WhoIs shows the registrant as, Domains by Proxy. Will this prevent you validating and issuing my certificate?

If you are able to provide documentation from Domains by Proxy to show that you are the actual...

 What documentation do I need to send to you?

We accept many forms of documentation, from many countries. Acceptable corporate documentation...

 What is a domain validated certificate?

A domain validated certificate is one in which the validated identifying information contained...

 What is an organizationally validated certificate?

An organizationally validated certificate is one in which the validated identifying information...

 What standards do certification authorities have to comply with?

Generally, in order to be accepted by a browser supplier, a certification authority must meet...

 What type of documents do I need for validation?

When you have enrolled for your SSL Certificate you will be provided with an Order Number and...

 Why do you ask for documentation when I apply for a certificate?

We recognize that strong validation is essential for the continuing growth of ecommerce. Before...

 Why do you validate my SSL application?

To ensure that our products are both secure and trusted we carry out a two step validation...